Human Resources, Information Technology and Organizational Development

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Welcome to Sankofa Solutions; offering organizational exellence via Organizational Effectiveness, Human Resources, and Information Technology Solutions! Sankofa Solutions specializes in a range of organizational and technical strategies towards business effectiveness drawn from Human Resources Consulting and Business Services, Information Technology Consulting and Business Services, Organizational Development and Training Business Services. Sankofa Solutions is a subsidiary of Sankofa Solutions Inc. ( a global organization offering Human Resource/Human Capital Development, Training and  Learning Solutions, Information Technology consulting and Global Business Development services and support to small and large organizations in West Africa, the United Kingdom and the United States.

Services Offered include:

-Organizational effectiveness via coaching/mentoring
--Leadership development
-Organizational assessments and evaluations
--Training and learning strategies
-Conflict resolution and management
-Group organics/ dynamics and team development
-Information Technology Best practices
-Global Human Resource Best Practices
-Instructional Design Services
-Extensive array of Information Technology Software and Hardware services
-Human Resources Compliance Related Best practices

Our Strategy and Practices:

1. Sankofa Solutions develops a contextual understanding of client organizational development needs via effective assessments, diagnostics and consultation in key domains of Human Resources, Information Technology and Organizational Effectiveness.
2. Appropriate strategies and interventions are devised to foster organizational evolution against the backdrop of an appreciative inquiry approach, culled from the best practices of the client organization
3. A "hands on" implementation approach is devised with client systems, with intent to foster client autonomy in managing and integrating solutions 


 Senior Organizational Effectiveness Consultant, President & Owner- Wilhelmina Parker

Wilhelmina Esi Parker, is the President and Senior Consultant of Sankofa Solutions Inc. Wilhelmina is an Organizational Development Professional with several years of experience in training and learning, leadership development, organizational effectiveness and organizational evaluations and assessments. She holds a Master's Degree in Organizational Psychology (with a concentration in Training and Learning) as well as a Graduate Certification in Organizational Conflict Management .  Wilhelmina also studied the principles of Instructional Design and has a bachelor of Science Degree in Business Administration.

Born and raised in Ghana, West Africa, to a Ghanaian father and Nigerian mother, Wilhelmina (whose native name is Esi Sekyiwa Tonyin) immigrated to the United States in 1990, and now calls Oakland, CA home. An advocate of diversity in organizations, Wilhelmina articulates her personal approach to cultural competence as follows:
“Cultural Competence as a way of life is intricately interwoven into the beats, accents, cadences and rhythms of my heart and I will always be an advocate for embracing diversity as a cornerstone of evolution for all mankind, with heterogeneity being the watchword for an aware global focus. Continuous Learning and humility, will get us there

 Wilhelmina’s work experience has included roles as the Providian Learning Institute Program Manager (where she managed the Providian Learning Institute Corporate Training program); Shanti Volunteer Services & Training Manager, (where she designed and delivered training to effectively develop volunteers to support individuals living with Life threatening diseases such as HIV/AIDS and Breast Cancer);  as well as the HIV Health Services Planning Council Training and Evaluation Manager, (where she provided Training and Learning and organizational assessments/survey Services to the HIV Health Services Planning Council).  As a Leadership Coach/Development Advisor, Wilhelmina has provided coaching to High Performers; analyzing, interpreting, and delivering “360 degree” assessments for Leadership development purposes.  Wilhelmina has also consulted with international firms in Organizational Effectiveness such as Fab Logistics, Nucura  Pharmaceuticals, and Tuntum Consulting (Ghana, W. Africa). 
 Most recently, Wilhelmina was the Training Manager of Fred Finch Youth Center (, where she launched and managed the Agency's Training & Learning Program.  Wilhelmina brings a practical, best practice based and results oriented approach of Organizational Effectiveness to all your training and learning and organizational development needs.

Senior Information Technology Consultant- John Edward Kofi Bentum

John, also a native of Ghana, West Africa joins the ranks of Sankofa Solutions and brings over a decade worth of varied IT Experience to your IT needs and projects. In addition to being a Senior IT consultant for Sankofa Solutions, John is also a Senior Systems Engineer at  Verizon Business, based in San Francisco, CA.

His work experience and skill set includes
Internet/E-Commerce support engineer; Windows Level 3, Unix Level 2 – 24/7 managed server/network  support for public Internet/E-Commerce (Retail) websites;    Systems Administrator – Perot Systems (Broadlane Account) One-man IT shop for approximately 150 users in 3 offices, 20 servers. Responsible for Server hardware and software support, backup/restore, phone system administration (Cisco IP Phones), Admin and support for Treo Smartphones with Goodlink, Voicemail administration on Avaya Call Express, Fax server admin on RightFax. All desktop/laptop hardware and software installation, support and maintenance, Tandberg Video Conferencing. Cisco VPN, RAS. TCP/IP, DNS management, Group Policy Administration, SMS, Active Directory Management. Wireless Networking.

At Perot Systems, John managed Hardware and Network installation and support for clinical application deployment across multiple hospitals nationwide. 
   Roles included server support for Northern CA region-installation, maintenance, and management,  hardware, software support and user administration for Northern California region Parsons offices, hardware, software, and network support for 200 users, Windows 95 + Outlook98 rollout, onsite IT support for OEM warranties, corporate accounts, and individuals, re
mote support for high-visibility, high-revenue E-Commerce (retail) Websites in a 24/7 managed server & network environment, in adherence to very strict SLA’s and ensuring 24/7 uptime of public facing web and application servers, website maintenance, troubleshooting, content-pushes/code-deploys, Server backup/restore to SAN/NAS, Tape Libraries/robots, Problem and Change Management, Patch management.

IT Applications Savvy
ATG Dynamo, IBM WebSphere, WebLogic, Monitoring tools – HPOV, SiteScope, Keynote, TotalView IIS, SQL Server, ISA Server, BladeLogic, OpsWare, NetBackup (UNIX and Windows), CA, ArcServe/Brightstor, RemedyOperating Systems:UNIX, Linux, MS Windows Server 2XXX (Standard, Advanced, Wed Edition) All Microsoft OS’s (DOS through Windows XP) – Desktop Windows NT Server, Windows 2000 Server, Windows 2003 Server, Advanced Server, Exchange, SMS, SQL, IIS. Novell Netware/Zenworks, Unix, Linux Backup applications: ArcServe, Backup Exec, Veritas NetBackup, Desktop Apps: MS Office (all versions), Anything that runs on Windows. Management and Monitoring apps: Symantec Ghost, All Microsoft management, monitoring and deployment applets, HP OpenView, SiteScope, Keynote Cisco Call Admin – Management and administration of Cisco IP phone system. Goodlink – Exchange Server integration for Treo Smartphone email access.RightFax – Enterprise Fax Administration, Avaya Call Express – Enterprise Voicemail Administration, Scripting/Automation: VBScript, Jscript, Windows Script Host, BAT files, Unix shell scripts, MSI file authoring/repackaging for custom automated software deployment (Adminstudio, InstallShield), SMS Asset Management and software deployment, Windows Terminal Server. Remedy Change Request/Incident/Change Management. Tandberg IP Video Conferencing

Education and Affiliations
MCSE in Windows NT4.0 and 2000, Self-Study/Microsoft Official Curriculum, 2001. A+ Certified Computer TechnicianDell DCSE PowerEdge Server Certified, Dell Computer Corp. PM100 – Successful Project Management, Perot Systems.PM200 – PSC Project management, Course 1560 in MCSE upgrade from NT4 to 2000, LearnIT/Microsoft Official Curriculum, 2000.

 Senior Human Resource Consultant- Essie Greene

Essie, also a naturalized native of Ghana, West Africa, is a dedicated and results oriented Human Resources Professional with over 13 years of progressive work experience as a Generalist and Manager in multiple industries. Experienced in various areas of Human Resources including Employment, Compensation, Benefits, Worker’s Compensation, Immigration, Safety, Employee Relations and Payroll. Specialized experience in supporting managers during the recruiting process, developing programs and documentation to conform to various regulations, interfacing and training with all levels of employees, as well as defining site policies to enhance employee knowledge. 

Major strengths include:  Analysis and problem solving. Policy development and training, Payroll processing, Budgeting. 
In addition to being a Senior Human Resources Consultant with Sankofa Solutions, Essie is also currently the Human Resource Manager with Foundation 9 Entertainment,  based in Irvine, CA, where she is responsible for all areas of human resources including employee relations, policy development and implementation, health benefits and leave management, 401k administration, as well as training and development. Some of Essie's recent accomplishments at Foundation 9 include revising existing timesheets to be AB60 compliant, successfully reducing the company’s experience modification rate from 1.42 to .86 in two years through effective communication and aggressive safety awareness programs, designing and implementing a compensation structure ensuring fairness and equity within internal, developing a thorough employee handbook, as well as policies and procedures, including an Alternative Work Schedule program.   Under her leadership, the company received the prestigious first place award for CE News’ 2005 Best Civil Engineering Firm to Work For in the small firms category throughout the United States. Essie has successfully implemented and managed site’s charities and activities committee, keeping in alignment, PACE’s value of community involvement and partnership. Increased philanthropic participation such as school music programs, Orange County Fire Association, Student Activities at Cal State University, Long Beach and the Susan G. Komen Race for the Cure.

Essie holds a Bachelor of Science in Business Management, a Certificate in Human Resource Management and is also a Certified Trainer in Workplace Harassment Prevention. She has also received training in Affirmative Action Plan, Effective Communication, COBRA, FMLA and ADA compliance, and AB60 Compliance, as well as various Certificates in ADP Paydata Entry, ReportSmith, and Advanced Workers Compensation, ADP-HRB and PayExpert.   

In addition to servicing a host of local clients, Sankofa Solutions leverages internal expertise to offer services to select international clients.  M
ost recent international consulting clients include Tuntum Consulting (Ghana, W. Africa); Nucura Pharmaceuticals (United Kingdom) and FAB Logistics, a worldwide logistics organization based in Burlingame with global offices worldwide (


ankofa Solutions key organizational tenets include a promise to deliver, practice, and model values of:

  Fair and ethical practice in all aspects of business; solidified by a group ethos of collaboration integrated in all interactions with an undertaking to excellent customer service modeled with clients and all stakeholders as defined by consistency in provision of excellent services, and constancy in adherence to all articulated ideals.




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